1. How do I place an order?
   You can browse our website, select the items you like and add them to the shopping cart. In the shopping cart, you can view the details of the selected items, confirm the quantity, click the checkout button and follow the instructions to complete the payment.
2. What are the payment methods?
   We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and some online payment platforms (such as PayPal). Payment information is encrypted through secure payment processing methods.
3. How do I check the status of my order?
   You can log in to your account and check the status of your order on the “My Orders” page. If you are a guest, you can check it through the link in the order confirmation email.
4. How much does it cost to ship?
   Shipping costs vary depending on your address, the shipping method you choose, and the amount of your order. The specific cost will be displayed at checkout.
5. How do I return an item?
   If you want to return an item, please apply for a return within 30 days of receiving the item. Please log in to your account, find the corresponding order and submit a return request. Follow the instructions to obtain a return authorization number and return address.
6. How long does it usually take to refund?
   Once we receive and review your return, a refund is usually processed within 3-5 business days. The refund amount will be refunded to the original payment method, and the arrival time may be affected by your bank or payment provider.
7. How do I choose the right size?
   Each product page has a detailed size guide, which you can refer to according to your body shape to choose the right size. If you still have questions, please refer to our size chart or contact customer service.
8. What after-sales service do you provide?
   We are committed to providing you with high-quality after-sales service. If you have any questions or concerns about the purchased goods, please feel free to contact our customer service team and we will serve you wholeheartedly.
9. Can the product be exchanged?
   We support exchange service. Please submit an exchange request within 30 days of receiving the product and follow the relevant procedures. All exchanged products must be kept in new condition with original tags and packaging.